TERMS & CONDITIONS


PRICING POLICY

Prices are shown in DKK. All prices include Danish VAT of 25%. Prices do not include service, payment and delivery charges. Orders may be subjected to local taxes and/or import duties at your own expense.
Tax-free shopping on PAISTE.dk is not available.
PAISTE reserves the right to change prices of the products. The prices of the products will, during the time of placing an order, be valid throughout the process. We however take reservations for typing errors.

PAYMENT

We accept the following credit- and debit cards: Visa, Mastercard, Maestro, Visa Electron and UnionPay. The amount for your order will not be charged until your order is shipped from PAISTE.

ORDER CONFIRMATION

You will receive an order confirmation by e-mail shortly after placing your order. On rare occasions items can be out of stock. Should this happen you will be informed by e-mail.

SHIPPING

Your order will be dispatched within 1-3 workdays from the time you place your order. When your order is dispatched, you will receive a shipping confirmation by e-mail.
 
Danish orders will be delivered within 1-3 days from the day you received your shipping confirmation.
International orders will be delivered within 3-10 days from the day you received your shipping confirmation.
Orders are not shipped or delivered on weekends and holidays. If a delivery suffers a delay or an item happens to be out of stock, you will be informed by e-mail as quick as possible and latest 30 days after the order was placed. Some delays may occur during sales, very busy periods, public holidays and severe weather conditions.
Please notice that we are unable to deliver to P.O. box addresses.

RETURNS

If you change your mind about an item you must notify us within 14 days after having received your purchase and ship it to PAISTE  within the following 14 days from having notified us. To return an order please contact contact@paiste.dk and await our return confirmation. When received, you can return your order by the following procedure:
Make sure that the product is still in perfect condition with undamaged packaging and tags still attached. We reserve the right to refuse any returns that do not match with these criteria:
1. Place the product in a shipping box or plastic bag.
2. Enclose the original sales receipt to the product.
3. Write RETURN on the package to ensure a faster expedition.
4. Send the package to:
PAISTE | Jægergårdsgade 156 G, 8000 Aarhus, Denmark | Att. RETURN
The return and financial responsibility are yours until it reaches PAISTE and is confirmed by a delivery confirmation. Please notice that we can exchange your items for another size or color if available in stock.

WARRANTY CLAIMS

There is a 2 years warranty on all products sold on www.paiste.dk This warranty covers manufacturing faults only, not wear and tear from regular use. Please contact us at contact@paiste.dk if you have a warranty claim, including order number, photos of the claim area and a description of the claim.

DISCLAIMER

PAISTE does not guarantee that all items shown are in stock at the time of your order. In the event that an item is unavailable for whatever reason, PAISTE will contact you by e-mail. Although we do our best to display correct images, correct colors, info and prices, errors may occur.

PRIVACY POLICY

All information entered on the site is encrypted and secure. We care for the security and privacy of all our customers. Read our entire "Privacy Policy" here!

SECURITY

For the safety of your personal information, we use SLL encryption on all data to and from the site. When placing an order, you can immediately check the security validity by clicking the padlock icon that appears in the URL line of your browser when SSL is activated.

COOKIES

Cookies are used by PAISTE.dk in order to improve your experience when browsing and using the website. The cookie identifies your computer and allows the site to remember your personal settings. PAISTE.dk may not operate properly when cookies are disabled in your web browser.

MEASUREMENTS

All measurements are approximate and variance may occur. We have done our best but please have average sizing in mind and note that +/- 1cm on each measurement may occur.

GOVERNING LAW

The terms of use are compiled in accordance with Danish law and the Danish courts will have exclusive jurisdiction.

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PAISTE
Jægergårdsgade 156 G 
8000 Aarhus C.
CVR nr.: 37489263